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- Brand: MX
- SKU / MPN: MX Exotic
- Categories: MX Shower Spares
All available shower spares/replacement parts to fit the MX Neptune Exotic (Exotic).
Use the main diagram to identify the shower spare(s) you need to replace. Then use the table below to locate your relevant part(s).
Not what you're looking for? Try our unique Shower Spares Finder.
Need any help identifying the fault with your shower? Take a look at our handy Fault Finder page.
Otherwise please feel free to contact us.
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Want to modernise your shower, or perhaps it's seen better days and spares won't fix the problem?
The following product(s) are suitable complete replacements for the MX Neptune Exotic (Exotic), at great prices:
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Do you have a question about the MX Neptune Exotic (Exotic)?
Click the button below to send a question to one of our expert members of staff and we will email you back a direct response. If we feel the information might be useful to other customers, we will also show your question below for others to see.
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hello, can you tell me if there is a direct replacement shower as mine has burnt out, thank you.
Hello, the nearest will be a Mira Go 9.5kw, product ref 1539.374, they are on special offer.
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My neptune Exotic shower electrical power keeps going on and off, causing the water temperature to go hot and cold
mains supply to the shower is fine.Hello, this sounds like a thermal cut out fault, it is really a job for an electrician to pinpoint the fault.
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When I push the stop button when I have showered the shower stops then makes a gurgling noise and comes back on scalding hot it dose not do this every time but every third or fourth time any suggestions please
Hello, you seem to have a problem with the pressure switch and/or the solenoid, we are not sure which is causing the fault, you probably need the help of an electrician.
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hello - we have very good water pressure so our shower always tended to be rather cool but it now runs cold unless i turn down the pressure . This makes the shower hotter but often the power light goes out and wont come back on until i turn the pressure back up which means the shower is cool again . The auto reset light has never come on . Any suggestions would be greatly appreciated .
Hello, turning the pressure/flow down is causing the pressure switch to stop working, I assume the flow valve is not functioning correctly, as you should be able to slow the flow and get hotter water, a new flow valve is part number SG06045
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Hello - my shower was working fine and now will not produce any hot water and the reset light is permanently on - any suggestions? many thanks
Hello, the reset light is connected to the thermal switch, so I think the thermal switch will need to be replaced. part number SG06004
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Our Neptune Exotic Shower suddenly stopped working in the middle of a shower. The electric supply appears to be OK and the water pressure is good.
Do you have any suggestions to trace the fault and rectify it.
Many thanks.Hello, it sounds like the culprit is the solenoid valve, you could get an electircian to test it, but I am sure it will need replacing.
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hi, the water coming out of my neptune exotic 9.5kw electric shower is 'cool'; it's never been very hot but it certainly used to be a lot hotter than this. Flow rates are still the same. Do you think the heater element (assembly) is going? If yes, is it easy enough to change. Many thanks
Hello, can you get heat on both settings? if you can, you need to turn the temperature dial up a bit, the flow should go down but the temp should also go up a bit, ie slower flow equals higher temperature, I hope this helps, if not please ring 0845 126 4141
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Hi, the electric shower unit (Neptune Exotic 9.5kW) is bursting out with hot water and I am unable to adjust the temperature at all. The shower unit is new since July 2012, please could advise how to fix the problem, many thanks.
Hello, please check the shower head for blockage, the slower the water flows the hotter it gets, somewhere the flow is being restricted.
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